Position title
Navision Guru
Description

We are a steadily growing and dynamic company with a culture that is characterized by entrepreneurial spirit and a friendly and helpful atmosphere. The patient’s well-being is always our top priority. This combination is the basis for an interesting and challenging environment.

Responsibilities
  • Maintaining and optimizing the Dynamics NAV system, interfaces to connected systems and validation documentation.
  • Resolve all user requests and (complex) problems regarding Dynamics NAV in the most efficient and effective way in order to facilitate end users in their daily work.
  • Analyzes requirements, and maintains, tests and integrates application components.
  • Uses best practises and knowledge of business issues/processes to improve the system and make sure improvements are successfully implemented.
  • Shared oversight of external consultancy work and participate in project management.
    Authorizations:
  • Authorized to advise and train end users on the system.
  • Implement new or changed procedures for the Dynamics NAV system.
  • Contact for companies that are engaged in special activities/services related to Dynamics NAV .Projects:
  • Contribute to keeping the Dynamics NAV system in a validated state and up to standard.
  • Handle (Dynamics NAV) change requests.
  • Participate in (international) improvement projects.
  • Write effective system and process documentation, including business and system requirements, process diagrams, and data flow charts.
    Helpdesk
  • Act as the first point of contact for all users when it comes to questions / user problems regarding Dynamics NAV.
  • Problem solving: answer/manage all reported issues and advise the internal client on handling future cases either by phone or on the work floor.
  • Actively work with the helpdesk tool, follow up on requests and report the solution on the ticket.
  • Register problems and identify those areas which continue to affect service to the end-user and escalate that issue to their line manager and the area deemed responsible.
  • Create and maintain users and user rights in Dynamics NAV.
  • Provide user training.
  • Provide international (Dynamics NAV) support.
Qualifications
  • Educated to a degree level (minimum HBO) with an IT specialization.
  • At least 5+ years of relevant working experience (internships not included).
  • Proven excellent knowledge and proven experience with different Dynamics NAV versions, specifically:
    - Dynamics NAV 5.0
    - Dynamics NAV 2009
    - Dynamics NAV 2017
  • Ability to read and understand C/AL & C/SIDE.
  • Proven experience with Support, Troubleshooting, Debugging, Training.
  • Ability to work in a fast paced environment.
  • Experience in Manufacturing, Warehousing & Supply chain.
    • Experience with MS SQL Server.
Employment Type
Permanent
Job Location
Zuid-Holland
Date posted
januari 28, 2020
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Position: Navision Guru

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